Sick of your strata manager not returning calls and emails?
6,339 requests over 6 months with a full resolution time median of just 2.6 hours! This is what you can expect from More Than Strata
Poor service Isn’t just frustrating, it’s putting the value of your property at risk.
The little issues that your Strata Manager hasn’t dealt with, like that light that isn’t working, the scratched paintwork or the over-grown garden, aren’t just obvious to you, it gets noticed by others. Like prospective buyers and tenants. They’re left wondering what else might be wrong with the property. Buyers are demanding big discounts from sellers for even small issues, like unkept common property. This doesn’t just hurt the seller, it resets the value of all properties in the block.
Strata Managers that are failing to resolve these small issues aren’t just causing you frustration and annoyance, they are costing you real money. Can you afford to put up with bad customer service?
If you’re stuck in a contract, and receiving poor service, we can help.
Stuck in a lock-in contract with a poor performing strata manager?
Your strata manager could be costing you thousands.
Inaccurate advice can cost you both time and money. An experienced strata management team like More Than Strata can save you a lot of headaches.
Your strata manager could be costing you thousands.
5 Easy Steps to Change Strata Managers
1.
2.
Receive your proposal
Once we understand your unique requirements, we will provide a customised proposal for your review. We can arrange a meeting with the committee/owners to answer any questions.
3.
Review current contract
We’ll work with you to understand any obligations you may have with your existing agent, and how we can help financially if you are locked into an agreement.
4.
We give you the tools you need
There are a few steps required to formally appoint a new agent, and more importantly, to get your fellow owners onboard. We work with you through this entire process, giving you the tools you need.
5.
Let us do the rest
We’ll project manage the handover process with your current agent, leaving you with the peace of mind that it is all in hand.
