We bring you an award-winning strata manager, years of top-tier corporate management experience and a real commitment to customer service. We’re passionate about delivering solutions, not excuses as to why something cannot be done.
Mission
At More Than Strata, we;
- honour the importance of home.
- support the individuality of your community.
- acknowledge the volunteer hours of the committee.
- value your importance as a client.
- protect the value of your investment.
- create growth opportunities for your asset.
We manage your building like a business. Because it is one. While providing you with genuine and guaranteed high levels of personal service.
Vision
More Than Strata implements corporate management strategies designed to achieve measurable growth in the value of your apartment.
We apply the same management techniques as successful corporate businesses to facilitate outcomes for owners, in the short, long and medium term. Outcomes which are driven by continually focusing on the protection of the asset and actively identifying growth opportunities.
Most importantly, we have a willingness to choose to do things differently. Most failures in customer service delivery are about choices: they are either choices to not go beyond the obligations of the Act under the cover of “that’s not what we do” or choices not to provide service.
We choose differently. We Choose Yes.
Natalie Fitzgerald
General Manager
Natalie is an award-winning strata manager with 20 years experience. She is well known in the sector for having managed some of Sydney’s most complex buildings as well as for her management of large defect matters and remediation projects.
As a believer in consumer education and support, Natalie was the founding content expert for the City of Sydney Strata 101 program in 2011, where she still presents today. Natalie is often called upon to speak on all thing’s strata, or to facilitate strata events. She has presented for the Owners Corporation Network, Strata Communities Australasia (NSW & National), City of Ryde, Griffith University, Deakin University and the University of New South Wales. Natalie has been a guest on the Your Strata Property Courageous Conversations with Leanne Pilkington podcasts.
As an advocate for women in the sector, Natalie spearheaded the Women in Strata mentoring program and contributes regular blogs to Women in Strata, offering career advice and guidance to women in the sector. In her non-strata time Natalie volunteers as part of the NSW leadership team for Share the Dignity, all while being Mum to an unsurprisingly feisty daughter.
Agnes Jursics
Strata Concierge
Agnes sets the new standard for service in strata management. She is motivated to provide outstanding service because she is acutely aware of the responsibility and importance of managing peoples homes.
Agnes brings the Concierge-mindset to More Than Strata. She is customer driven and her previous experience in recruitment and mortgage broking have provided her with the skills and passion to deliver on our service promises.
Agnes is Licensee-in-Charge of More Than Strata. She has a Masters in Accounting and worked for two years in the high-demand new development team for a large strata agency. When not working alongside Strata Committees and helping our Lot Owners, Agnes can be found with her Cavoodle puppy–Ballo–in one of the leafy North Shore’s many off-leash parks.
Bill Maiden
Founder
Bill has built a successful career helping advise and manage both SMEs and some of Australia’s leading blue-chip businesses. He founded More Than Strata with the belief that Owners Corporations deserved to be managed like businesses because they are businesses.
More Than Strata offers the leading thinking, tools and techniques that Bill gained over 20 years working as a strategy and management consultant with global technology consultancy Accenture, as a private equity investor with Australia and New Zealand Banking Group and across a range of senior management roles. Bill believes that purpose-led Strata Committees, enabled by committed strata managers equipped with right tools and techniques, powerful change can be achieved and the potential of the strata community can be fulfilled. Bill is learning to play the electric guitar and is working on a repertoire of great 80’s rock.
We choose yes.
We choose to provide you with the best service.
We choose to provide your committee with the tools and skills to achieve the best financial and lifestyle outcomes for your building.
We choose to guarantee you that we are the strata managers you cannot afford to be without.
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